Merchant Lettings - Properties to Let and Flats to Rent - Glasgow and Ayrshire

Ken is a Chartered Accountant and prior to his being a founding member of the Company was a partner for over 20 years in one of Glasgow’s most respected Accountancy practices. In addition to his involvement with the Company Ken also operates his Management Consultancy which specialises in providing proactive advice to small and medium sized enterprises. Ken operates as the Company’s Finance Director which allows him to provide a guiding hand on the tiller of this fast moving enterprise.

Josh joined Merchant Lettings in spring 2007 after managing a highly successful Business in the West End of Glasgow. Josh had always been involved with property since purchasing his first property at the age of 24 and completing his first Buy To Let Refurbishment at 26. Although his own portfolio has mostly made way for his family these days, he relishes the opportunity to source and create develop opportunities for new and existing clients. Josh is currently Business Development Director and is responsible for Business Development, Brand Development, Client Management, Refurbishments, Acquisitions and promoting all aspects of the Paisley Branch. Josh also enjoys spending time with his family, mountain biking and snowboarding.

Carol joined Merchant Lettings in September 2008 to manage our newly opened branch in Central Ayrshire. Carol has 12 years property management experience and knowledge of the Ayrshire area. She also has experience in New Homes Sales and Estate Agency which enables her to impart sound information to prospective investors.

Mary Craig is the Office Manager for the City Centre Branch. Having worked in the letting business for over 12 years she is very experienced all aspects of lettings. Her main role is to ensure the smooth running of the office so that both Landlords and Tenants enjoy a high level of service.

Carolyn joined the company in April 2007 as Senior Administrator and became Office Manager in late 2008. She is responsible for the day to day running of the West End office and has fourteen years of management experience. She is always available to resolve any issues or enquiries regarding all aspects of the business.

Nicole joined the team in 2007, coming from Australia and has over nine years experience in the letting industry. Nicole is responsible for all aspects of marketing including managing our website, managing our internet partners, taking enquiries, assisting tenants in the search for suitable property, overall management of the viewing agents, and client relations.

Jenna joined Merchant Lettings in August 2008 as receptionist until October 2009 when she was promoted to assist Nicole in Marketing. Jenna deals with telephone enquiries, booking of property viewings and assists with management of daily diaries as well as being responsible for arrange property inspections and PATs. Jenna is always willing and ready to help with any enquiry you may have.

Ann joined the company in January 2003 to manage the Repairs Department. This includes liaising with the necessary contractors and instructing them to carry out any repairs, carrying out regular flat inspections and checking over inventories. With this background of skills ensure she manages her property portfolio to a high standard.

Silvia joined the team in April 2009 and is now a Property Manager at Merchant Lettings. Having a firm background in Customer Services and Project Management, she takes charge of all maintenance and repairs issues. As with the other members of the team, Silvia continually strives to provide expeditious and cost-effective solutions for our Landlords and support our Tenants.

Stacey joined the company in August 2006 and was the Office Junior until October 2008 when she was promoted to Repairs assistant to Ann Meenan. She has worked closely with contraactors, Landlords and Tenants, and now is Property Manager with her own portfolio.

Cathy has over 10 years property experience, and is responsible for interviewing potential tenants and carrying out all necessary credit checks. Cathy is also responsible for arranging any Tenants Contents Insurance.

Natasha joined Merchant Lettings in February 2009 as the receptionist at the West End office, Natasha then joined the City Centre marketing department and has now moved into the contracts departments. She deals with tenant applications and credit checks.

Victoria joined Merchant Lettings in 2004 & has over 12 years experience in property. Having come from an Estate Agency background she has a wide knowledge of various roles within the industry. Victoria now assists in all aspects of our marketing department dealing with property enquiries and arranging property viewings.

Aileen joined Merchant Lettings in 2008 as an assistant to Laura in the accounts team. Aileen is from an accountancy background and is new to the property industry. Her role in Merchant Lettings is dealing mainly with the Contractor and Factor payments. Aileen is happy to answer any queries you may have should you wish to contact her.

Chantelle joined Merchant Lettings West End branch in September 2009 and has become a valued member of staff. She moved into Head Office in 2010 to assist the accounts department.